FAQ

Default solution folder, feel free to edit or delete it.

How to add / edit company?
Add New Company or Edit Company You would have created a company while signing up OnCloudERP.  You need to ensure mandate data such as Country,...
Wed, 5 Dec, 2018 at 4:18 AM
How to add / edit users?
Go to Home> Tenant Control Panel> User Setup and click on Users add button as shown below: Please find the video on how to create users  ...
Fri, 18 Jan, 2019 at 5:13 AM
How do I delete an Invoice ?
 You can delete the document when the status is in “Draft”. If the document is not a draft, kindly follow the below steps. ...
Thu, 6 Oct, 2016 at 9:44 AM
How to change the Web Address for my subscription?
Each customer will be provided a dedicated Web address to work with OnCloudERP. By default, system will generate a random Wed Address and allow users to...
Thu, 27 Oct, 2016 at 8:02 AM
What is document / Number series?
Here is the detailed explanation on Document Series. Document Series This is a code which is used to represent a unique identity of records in a ser...
Mon, 20 Feb, 2017 at 1:49 AM
How to create a new document series?
Go to Application Settings -> Application Setup -> Number Series Click on Add New (+) Input the information which is required as shown be...
Mon, 20 Feb, 2017 at 2:10 AM
How to map document series to a Form such as Sales Order, Purchase Order, etc…?
Go to Application Settings -> Application Setup -> Number Series Relation Here the details about the relation between the Forms/Screens and th...
Mon, 20 Feb, 2017 at 2:26 AM
How to calculated landing cost?
Scenario 1:  We purchase Item "A"  up to  100 qty @ 90 USD each ($ 90 * 100 qty = $ 9,000),  but it has some related cost like Custom duty, Sh...
Fri, 22 Feb, 2019 at 6:51 AM
Why system "Does not allow to post in temporary ledger"?
If we have not made all accounting setups properly then the system will post values to related temp accounts. By default system will not allow posting valu...
Wed, 22 Mar, 2017 at 2:36 AM
How to setup Multi - Unit of Measurement of an Item?
Base Unit of Measurement : Unit of Measurement is a mathematical definition of a quantity,The value of base UOM value should be 1.This is an mandatory input...
Tue, 14 Nov, 2017 at 1:23 AM